Returns & Exchanges
At SIR., we want you to be completely satisfied with your purchase. If your selected items are not quite right, we offer returns for a refund or store credit within 14 days of delivery, provided items are in original condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Attach the Label
Print your prepaid shipping label generated from the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off & Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.